With over two decades of dedicated experience in the customer service industry and more than 12 years in management and training roles, I bring a wealth of knowledge and expertise to Keller Williams as the Market Center Tech Trainer.

Throughout my extensive career, I have consistently demonstrated a commitment to excellence and a passion for helping others succeed. I have honed my skills in various facets of customer service, developing a deep understanding of client needs and the importance of delivering exceptional service.

In my 12 years of management and training experience, I have successfully led teams, implemented training programs, and developed strategies to enhance performance and efficiency. My ability to communicate complex technical concepts in an accessible and engaging manner has empowered countless individuals to leverage technology effectively in their roles.

At Keller Williams, I play a pivotal role in guiding agents and staff through the ever-evolving landscape of real estate technology. I am dedicated to providing comprehensive training and support, ensuring that every team member is equipped with the tools and knowledge necessary to thrive in today’s competitive market.

My approach to training is characterized by a focus on practical application, continuous learning, and fostering a positive, collaborative environment. I believe in the power of technology to transform businesses and am passionate about helping others harness its potential.

When I’m not training or supporting the Keller Williams team, I enjoy spending quality time with my family, hiking in local trails around the neighborhood, and tending to my garden, further enriching my life and career with a well-rounded perspective and a commitment to lifelong learning.